Solutions — Operations
Remove the manual friction.
The expensive part of operations isn't the work — it's the manual handoffs between systems that never quite talk to each other. That's where agents live.
Reconciliation & break management
Multi-source reconciliation with agent-driven root cause analysis. Breaks come with a hypothesis, not just a flag.
80% of routine breaks auto-resolved
Exception handling
Trade exceptions, payment failures, settlement issues — agents triage, gather context, and propose next actions.
4× analyst throughput
Document operations
ISDA, KYC docs, trade confirmations, term sheets — extract, validate, route, and version with full lineage.
12 minutes → 30 seconds per document
Back-office automation
Replace fragile RPA workflows with reasoning agents. They adapt when source systems change rather than breaking.
70% lower change-failure rate
Vendor and SLA management
Agents read contracts, monitor SLA breaches, draft escalation correspondence, and surface renegotiation triggers.
$2M+ recovered in SLA penalties (typical Y1)
Internal knowledge search
Conversational access to procedures, policies, vendor docs, with grounded citations. Tested, audited, version-controlled.
50% reduction in L1 support escalations
Operations engagements
Scope an ops pilot
Typical engagement: 6 weeks, one high-volume workflow, baseline measured, agent built in production, ROI documented.